AJ Madison appliance Support Ticket

price match

Created By: price's Picture price Last Reply: price's Picture price
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

Ispoke to victor at AJ Madison today about a refrigerator I wanted to purchase. It was an electrolux (EI23BC30KW)for 1849. I told him that Appliances Connection had it for 1799. On your web site you price match. Victor said that is his lowest price and he would not price match, they had a right to reject and price match. This is what AJ madison has on is wb site for price match "AJ Madison’s top priority is customer service and we strive to provide the best pricing available. If you find a lower price (that includes the price plus shipping, handling, delivery, sales tax and sometimes even rebates) on an identical in-stock item from another authorized dealer, simply contact our customer service team and we will do everything possible to meet or beat that price. Be ready to provide the competitor’s details, including shipping, handling, sales tax, and delivery date in writing. AJ Madison will only price match prior to shipping; once your order has shipped, we will not match a lower price. AJ Madison’s price match policy is not combinable with any other discounts. We reserve the right to amend this policy at any time. I ask Victor to give me an explaination as to why they would not match this price. He said 1849 was his lowest price and they reserve the right to not match the price. Can someone give me an explaination as to why they will not match this offer.



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